Money, timing, well water, cold garages, rentals, brands, warranty. If yours is not here, phone the shop — a real answer beats a guess.
Mon–Fri 8am–6pm · Sat 9am–3pm · Eden Prairie-based, no mileage charge inside 30 minutes
A technician at the machine with a meter, the failed part named in plain words, and the repair written down as one number. Go ahead and the $99 is inside that number. Stop there and the $99 is all you pay, and you leave with a real diagnosis instead of a guess.
No. Every address inside the 30-minute ring gets the same invoice, with no line for mileage, Saturday or a gate code.
A warm refrigerator jumps the queue and usually gets a slot the same day if you call before noon. Everything else lands inside the week, often the next morning. Eden Prairie, Chanhassen, Minnetonka and Edina are our shortest drives.
We can tell you whether it sounds like a small part or a big one. The number itself waits for the meter — every repair here is priced after the diagnostic and written down, never quoted by phone.
Often not. Below about 40°F in the garage a standard refrigerator believes it is already cold and stops running, and the freezer slowly thaws. The diagnostic tells you whether it was the temperature, a part, or both.
Because nearly every suburb here is on well water that runs hard and often carries iron. Scale coats the dishwasher element and spray arms; a softener that ran out of salt shows up there first. We meter the parts and tell you what scale did.
The owner or manager, by text. You host the visit, the technician sends the photo and the number, they approve, the repair goes ahead. The invoice and the warranty go to them by email.
Yes. Early-morning and end-of-day slots on weekdays plus Saturday hours, and a text before we arrive so nobody is woken twice.
No, and we do not claim to. We repair every major brand with a meter, one written number and written coverage, and if the maker still covers your machine we tell you before you spend anything.
Refrigerators and freezers, washers, dryers, dishwashers, ovens, ranges and cooktops, and the ice makers built into refrigerators. Not microwaves, wine fridges, standalone ice machines, softeners or commercial equipment.
We order it and come back to finish. The second trip is ours and the number you approved does not change.
The repair we made, in writing on the invoice. If the same fault returns inside the window, the return visit costs you nothing.
Yes, at the door. We sell no appliances, so there is no reason to push a replacement and no reason to sell a repair on a machine that is finished. You pay the $99 and keep the advice.
Card, cash or check after the test cycle. Nothing up front, nothing for the phone call. Owners who are not present pay from the emailed invoice.
One call starts it: $99 finds the fault, one written number, repair from the truck, written warranty.