The first hard freeze each fall brings the Burnsville calls: a garage freezer gone soft, a dryer choked by an iced hood, a fridge that clicks and quits.
Mon–Fri 8am–6pm · Sat 9am–3pm · Eden Prairie-based, no mileage charge inside 30 minutes
Tap a machine for symptoms, the procedure and local notes.
Refrigerator & Freezer Repair$99 finds the fault · price on paper
Washer Repair$99 finds the fault · price on paper
Dryer Repair$99 finds the fault · price on paper
Dishwasher Repair$99 finds the fault · price on paper
Oven, Range & Cooktop Repair$99 finds the fault · price on paperIce Maker Repair$99 finds the fault · price on paperBurnsville is our farthest regular stop, and the road there is simple: Prairie Center Dr to I-494 east, then I-35W south across the Minnesota River, off at Hwy 13, Burnsville Pkwy or County Road 42. Hwy 13 strings the north edge together past the Heart of the City and the Ames Center; County Road 42 runs the retail spine at Burnsville Center. In between are the neighborhoods: the streets around Crystal Lake and Alimagnet Lake, the hills below Buck Hill, Sky Oaks, the plats off Nicollet Ave and McAndrews Rd, and the apartment complexes near I-35E. Savage and Apple Valley border it, and we cover Burnsville addresses to those lines with the same window and the same pricing.
Burnsville grew fastest in the 1970s and early 80s, so the standard house is a split-entry or a two-story with a tuck-under or attached two-car garage, laundry on the lower level, and a kitchen remodeled around 2005 with a stainless set that is now due for its first repairs. Garages here hold a second fridge or a chest freezer, and when the door faces the wind the garage sits below freezing for weeks. Burnsville water is hard; the city blends quarry water with well water and treats it, but the minerals remain, so softeners are common and their lapses show in the dishwasher first. Dryer vents from lower-level laundry rooms run out through the foundation and ice at the hood by December.
| Appliance | What we see most here |
|---|---|
| Refrigerators | Tuck-under-garage fridges and chest freezers that stop in the cold, and 2005-era kitchen units with iced coils and failed defrost heaters |
| Washers | Lower-level top-loaders with worn couplers and lid switches, and front-loaders in the newer plats with door-lock and pump failures |
| Dryers | Foundation-wall vents iced at the hood, thermal fuses tripped, and drum rollers worn flat after two decades |
| Dishwashers | Heating elements scaled white and spray arms plugged where the softener ran out, plus pump seals leaking under the toe-kick |
| Ovens & ranges | Bake elements burned out in 1980s-vintage electrics, and bake igniters fading on the gas ranges that replaced them |
| Ice makers | Fill valves narrowed by scale, modules that stopped harvesting, and fill tubes frozen in garage units |
A 1978 split-entry where the dishwasher left a white crust on the door and the glasses looked sandblasted. The softener bypass had been open since a water-heater swap. The element read open under scale; we replaced it, cleared the spray arms, closed the bypass, and the homeowner poured in a bag of salt while the test cycle ran.
A tuck-under garage facing west with a side-by-side that went dead the first week of December. The compressor was fine; the garage had dropped to 36 degrees and the control had shut it off. We tested everything, explained the garage-kit option for that model, and charged only the diagnostic.
A gas dryer in a lower-level laundry ran cold. The vent left through the foundation into a hood that had iced shut and stayed shut. The thermal fuse had tripped and the igniter was cracked. We replaced both, cleared the run and fitted a hood with a flap that closes and opens.
A stacked pair in a complex near I-35E stopped spinning; the tenant had been carrying wet laundry to a laundromat. The top-loader's lid switch read open on the meter. The manager approved by text from the office, and we swapped the switch and ran a full spin.
$99 diagnostic, folded into the repair you approve · all pricing after the diagnostic, in writing
When a Burnsville refrigerator warms up, the freezer is usually telling the story: a wall of frost means the defrost heater or sensor has failed, a quiet freezer means the fan has stopped, and a click every few minutes means the compressor is trying to start and cannot. Tuck-under garage units add the winter shutdown. A warm fridge gets a same-day window. The meter goes on before any part is named. Approve the written repair price and the $99 diagnostic is inside it; decline and $99 is the whole bill.
| What you notice | What it usually is | What we do |
|---|---|---|
| Frost wall in the freezer, fridge warm | Defrost heater, sensor or control board failed | Thaw the coil, meter each defrost part, replace the one that reads open |
| Clicking, no cold | Start relay or overload, occasionally the compressor | Test the relay and the compressor windings, swap the relay when the compressor is sound |
| Garage fridge quit in the cold | Garage below 40°F stopping the compressor, or a real fault | Test the machine, explain the garage kit if nothing has failed |
Yes, as long as the compressor is sound. Defrost timers, thermostats, relays and fan motors for 1990s and 2000s units are stocked. If the sealed system has failed on a thirty-year-old machine, we say so at the $99 diagnostic rather than writing a price.
Request refrigerator service in Burnsville → · Full refrigerator & freezer repair page →
$99 diagnostic, folded into the repair you approve · all pricing after the diagnostic, in writing
Lower-level laundry rooms in Burnsville split-entries hold a lot of top-loaders that have outlasted two kitchens, and their failures are mechanical: a coupler that strips, a lid switch that dies, a pump full of lint. The newer front-loaders in the County Road 42 plats fail at the door lock, the boot and the drain pump. Hard water scales inlet valves on both. We meter the circuit and run a real load. The $99 diagnosis is folded into the repair price when you approve it.
| What you notice | What it usually is | What we do |
|---|---|---|
| Agitates but never spins | A dead lid switch or a coupler that has stripped | Test the switch, check the coupler, replace, run a spin |
| Front-loader leaks at the door | Door boot torn or holding grit in the fold | Replace the boot, clean the channel, leak-test |
| Stops mid-cycle with a code | Drain pump blocked, or a door lock or control fault | Read the code, clear or replace the pump, test the lock |
Yes. The tenant lets us in, we text the owner or manager a diagnosis and one written price, and the invoice and warranty go by email. Door locks, boots and drain pumps for common front-loaders are on the truck, so most rental washer calls close in one visit.
Request washer service in Burnsville → · Full washer repair page →
$99 diagnostic, folded into the repair you approve · all pricing after the diagnostic, in writing
A Burnsville dryer vent leaves the lower level through the foundation wall and ends in a hood a foot above the snow line, where it ices by December and stays iced until March. Airflow drops, the thermal fuse trips, and the dryer runs cold or takes two cycles. Gas dryers add failing valve coils; older electrics add worn rollers and belts. We measure airflow at the hood, then meter the heating parts. When you say yes to the repair, the $99 diagnostic becomes part of the written number.
| What you notice | What it usually is | What we do |
|---|---|---|
| No heat | Thermal fuse open from restricted airflow, or an element or igniter failure | Replace the fuse or failed part, clear the run, unstick the hood |
| Heats then quits partway | Gas valve coils failing once hot | Test the coils at temperature, replace the pair, verify |
| Squeal and thump | Rollers flat, idler seized, belt glazed | Replace rollers, idler and belt as a set, check the seals |
The hood outside is iced or the flap is frozen shut, and moist lint builds up behind it fast. The dryer overheats internally, cycles off, and never dries. We clear the run and hood as part of the repair and show you the outlet so you can knock the ice off after a storm.
Request dryer service in Burnsville → · Full dryer repair page →
$99 diagnostic, folded into the repair you approve · all pricing after the diagnostic, in writing
Burnsville dishwashers show the water before they show their age: a white crust on the door, glasses that look etched, an element coated like a kettle. Behind that, pump seals leak under the toe-kick, drain pumps clog, and 2005-era control boards drop the heat step. We test the element and pumps before drawing conclusions about the softener, and we look at the brine tank with you. Say yes to the written price and the $99 diagnostic is already inside it.
| What you notice | What it usually is | What we do |
|---|---|---|
| White crust, etched glasses | Softener ran dry; scale coats the element and the arms | Test the element, descale or replace, clear the arms, check the softener bypass |
| Puddle under the toe-kick | Pump seal, door gasket, or a cracked hose fitting | Find the leak under a cycle, replace the failed part |
| Dishes wet and cold at the end | Heating element open or the board not calling for heat | Meter the element and relay, replace, confirm a heated cycle |
Often yes. Pumps, elements, latches and even boards for Whirlpool, KitchenAid, GE and Frigidaire units of that era are available and most are on the truck. If the tub or the sump has cracked we tell you at the $99 diagnostic and skip the repair price.
Request dishwasher service in Burnsville → · Full dishwasher repair page →
$99 diagnostic, folded into the repair you approve · all pricing after the diagnostic, in writing
Burnsville kitchens hold a mix of 1980s electric ranges still going, 2005-remodel gas ranges with fading igniters, and glass-tops with a dead burner. The electrics snap a bake element with a spark and a flash; the gas ranges glow and never light; the newer ovens show an F-code and lock the door. We measure igniter current and element resistance before ordering anything. The $99 you paid for the diagnosis is counted inside the repair price you approve.
| What you notice | What it usually is | What we do |
|---|---|---|
| Bake element flashed and died | Element burned through | Replace the element, inspect the terminals for heat damage |
| Gas oven glows but never lights | Bake igniter too weak to open the safety valve | Measure amperage, replace the igniter, verify heat |
| Oven runs cold or uneven | Temperature sensor drifted or a convection fan stopped | Test the sensor and fan, replace the failed part, verify with a thermometer |
Yes, natural gas and LP. Igniters, spark modules, sensors, valves and door locks are the common repairs. If there is a gas smell at the door we locate that first and will not run the oven until it is resolved. The $99 diagnostic covers the testing either way.
Request range service in Burnsville → · Full oven, range & cooktop repair page →
$99 diagnostic, folded into the repair you approve · all pricing after the diagnostic, in writing
Burnsville refrigerators make ice from hard water, and the fill valve pays for it: the orifice narrows, the mold gets a half fill, and the cubes come out hollow before the bin goes empty. Garage units freeze the fill tube in winter; side-by-side modules wear out their gears. We work on the ice module built into your refrigerator only, not standalone machines. Approve the repair and the $99 diagnostic is part of the written price; decline and $99 is all you owe.
| What you notice | What it usually is | What we do |
|---|---|---|
| Hollow cubes, then none | Fill valve scaled down, filter overdue | Time the fill, fit a new valve and filter, ask about the softener |
| Garage fridge makes no ice | Fill tube frozen or its heater failed | Thaw the tube, test the heater, replace it, note the garage temperature |
| Module stuck mid-cycle | Harvest gear or motor failed inside the ice maker | Test the module, fit a new assembly, watch a full harvest |
Nearly always. The valve, module and fill-tube heater are separate parts we stock for Whirlpool, GE, Samsung, LG and Frigidaire units. If the freezer itself is not cold enough to make ice, that is a refrigerator fault, and we tell you so at the $99 diagnostic.
Request ice maker service in Burnsville → · Full ice maker repair page →
Yes, it is inside our regular service circle and there is no mileage or out-of-area charge. Both ZIP codes, 55337 and 55306, from Hwy 13 down to the Apple Valley and Lakeville lines and from Savage to I-35E, pay the same $99 diagnostic and the same written repair prices.
A warm refrigerator or a thawing freezer gets a same-day window, and we hold morning slots for those. Everything else in Burnsville is usually scheduled within the week, often the next business day, with a text when the truck leaves the previous stop.
Yes. A chest or upright freezer that stops in a cold garage is often responding to the temperature, not failing. We check the compressor and controls, and if it is sound we explain your options for keeping it running through winter and write a price only if there is a repair to do.
You pay the $99 diagnostic and nothing else, and you leave with the failed part named and a clear opinion on the machine's age. If you choose to repair, the $99 is already inside the one written price instead of sitting on top of it.
Home base · ZIP 55344 · 55346 · 55347
Area page →8 min from the shop · ZIP 55305 · 55343 · 55345
Area page →8 min from the shop · ZIP 55317
Area page →12 min from the shop · ZIP 55424 · 55435 · 55436 · 55439
Area page →12 min from the shop · ZIP 55343 · 55305
Area page →12 min from the shop · ZIP 55420 · 55431 · 55437 · 55438
Area page →Call (763) 342-9995 or send the form. You get a callback with a real arrival window, and a text when the truck is on its way.
The technician tests the machine, names the failed part in plain words, and writes one flat price. The $99 is already inside it.
We stock the parts that actually fail in west-metro homes, so most jobs close the same visit; an ordered part comes back with no second trip fee.
Full test cycle before we pack up, a clean work area after, and a written warranty on the invoice.
22 minutes from the shop, no mileage charge. $99 diagnostic, one written number, written warranty.