An LG front-loader in an Eden Prairie second-floor laundry flashes OE with a drum full of water. An LG refrigerator in Bearpath cools less each week.
Mon–Fri 8am–6pm · Sat 9am–3pm · Eden Prairie-based, no mileage charge inside 30 minutes
Refrigerator & Freezer Repair$99 finds the fault · price on paper
Washer Repair$99 finds the fault · price on paper
Dryer Repair$99 finds the fault · price on paper
Dishwasher Repair$99 finds the fault · price on paper
Oven, Range & Cooktop Repair$99 finds the fault · price on paperIce Maker Repair$99 finds the fault · price on paper
The call usually goes like this: an LG washer in a Hennepin Village two-story stopped with OE on the display, the drum is full, and the laundry room is on the second floor above the family room ceiling. That is the most common LG job in Eden Prairie, and it is why LG drain pumps never leave the truck. The city’s 1990s and 2000s houses in The Preserve, Hidden Ponds, Bearpath and the townhomes around Anderson Lakes were refitted with LG pairs from the Best Buy on Flying Cloud Dr or the Costco off Hwy 212. LG French-door refrigerators, many with the linear compressor, followed into the kitchens, and LG dishwashers went in under the new quartz counters.
Eden Prairie water comes from city wells and runs hard, with iron in some neighborhoods south toward the Minnesota River bluffs. Almost every house has a softener, and the LG machines tell us when it has run out of salt. The dishwasher heater scales white and the cycle stretches past three hours. The washer fills slowly and reports IE. The ice maker fill valve narrows until the cubes come out small and cloudy. Winter adds the garage refrigerator and the frozen dryer vent: an LG refrigerator in an unheated three-stall garage near Staring Lake shuts down in January, and an LG dryer venting through a north wall flashes d80 when the flap ices shut.
| Machine | Common symptom | What it usually is | What we do |
|---|---|---|---|
| Washer | OE code, drum full, wet spot on the ceiling below the laundry | Drain pump jammed by a coin or sock, or pump motor windings open after years of second-floor loads | Drain the tub by hand, clear the pump housing, meter the motor, replace the pump, check the standpipe and hoses |
| Dryer | d80 or d90 in January, two cycles to dry a load | Exhaust to a north-wall cap iced shut, lint packed behind it, or a flow sensor giving a false reading | Measure airflow at the machine, clear reachable lint and ice, test the sensor, tell you if the duct needs a full cleaning |
| Refrigerator | Linear-compressor French-door slowly warming, freezer soft, compressor always on | Compressor losing capacity, or a frosted evaporator from a failed defrost heater or sensor | Read the compressor amps and the temperature split, test the defrost circuit, tell you plainly which it is and what LG covers |
| Range / oven | Oven slow to preheat, then F9 on the display | Failed bake element or igniter, or an oven sensor drifting out of range | Test element or igniter draw, compare sensor resistance to spec, replace the failed part, verify bake temperature |
| Dishwasher | Three-hour cycles, dishes still wet, white film on glasses | Heater and thermistor coated by hard-water scale after the softener ran out of salt | Descale the sump, test the heater and thermistor, replace what fails, report the inlet water condition |
| Ice maker | Slow ice, hollow cubes, tray fills halfway | Fill valve narrowed by scale, or a fill tube frozen where it passes a cold wall | Measure fill volume, replace the valve, thaw and insulate the tube, run a full harvest to confirm |
| Code | What it means | What we do |
|---|---|---|
| OE | Drain error — the washer or dishwasher could not empty within its time limit | Hand-drain the tub, open the pump housing, remove the object, meter the pump, replace it if needed |
| IE | Inlet error — the water level did not rise during the fill period | Open both supply valves fully, clean the screens, test each valve coil, replace a scaled valve |
| UE | Unbalanced — the drum could not settle a load for the final spin | Level the pedestal or platform, test shocks and the hall sensor, replace worn suspension parts |
| dE | Door error — the lock did not sense the door closed | Check hinge sag on a second-floor stack, test the lock switch, replace the door lock assembly |
| LE | Locked motor — the drum did not turn when the motor was commanded | Test the hall sensor and stator windings, check for a jammed drum, replace the sensor or motor |
| d80 / d90 | Airflow blocked — the dryer measured most of its exhaust path restricted | Check the vent to the outside cap, clear ice and lint, test the flow sensor, confirm it clears |
The truck leaves Commonwealth Dr and reaches an Eden Prairie address before the coffee cools. At the machine we read the stored error, listen to what you noticed, and go to the meter: line voltage at the outlet, resistance across valve coils, heater and thermistor, continuity through the door lock, current on the drain pump and the compressor. LG boards rarely fail before the parts they drive, so we prove the part first. LG drain pumps, inlet valves, door locks, shocks, dryer flow sensors, thermistors, defrost heaters and ice maker fill valves ride with us, and most Eden Prairie LG repairs finish the same visit. An ordered part comes back on a second trip without a second trip fee.
Eden Prairie LG machines are often under five years old, so the first question is the purchase date. LG has extended coverage on certain linear compressors, and a refrigerator that qualifies should go through them rather than through us; we tell you so and stop. A store plan works the same way. When the repair is ours, the written number already includes the $99 diagnostic, so approving it does not add the diagnosis on top. Say no and $99 is the whole bill. Landlords with townhomes near Eden Prairie Center approve by text and receive the invoice and written warranty by email. All pricing comes after the meter, in writing, and every repair leaves with a written warranty.
Yes, and often the next day. Eden Prairie is home for the shop, and LG front-loaders in Hennepin Village, The Preserve and the Anderson Lakes townhomes are our most common washer call. The drain pump, door lock, inlet valve and shocks are on the truck, so an OE or dE code is usually resolved in one visit with a written price approved before the work.
Eden Prairie’s well water is hard, and an LG dishwasher relies on the house softener to keep its heater and spray arms clear. When the softener runs low on salt, glasses cloud within weeks and the heater scales. We descale the machine, test the heater and thermistor with a meter, and tell you what the water looks like at the inlet so you can check the softener before the next part fails.
It may be. LG extended coverage on many linear compressors, and if yours qualifies the repair should go through them. We diagnose it for $99, read the compressor amps and temperatures, and tell you plainly whether the compressor is failing or whether a defrost heater, sensor or fan is the real cause. If LG owes you the repair, we say so before you spend another dollar.
Eden Prairie two-stories often vent a second-floor dryer through a long duct to a north or west wall, and in January that cap ices shut while frost binds the lint inside. The dryer measures the restriction and reports d80 or d90. Check the outside flap and the lint screen first. If the code persists we measure airflow, clear the reachable duct and test the flow sensor, which can also fail on its own.
Yes. That is how most of our rental work around Eden Prairie Center and Anderson Lakes runs. The tenant lets us in and describes the problem, we diagnose the LG machine and text you the written price, you approve, and we finish the repair. The invoice and written warranty go to your email. The $99 diagnostic is folded into the price you approve.
Call (763) 342-9995 or send the form. You get a callback with a real arrival window, and a text when the truck is on its way.
The technician tests the machine, names the failed part in plain words, and writes one flat price. The $99 is already inside it.
We stock the parts that actually fail in west-metro homes, so most jobs close the same visit; an ordered part comes back with no second trip fee.
Full test cycle before we pack up, a clean work area after, and a written warranty on the invoice.
One call starts it: $99 finds the fault, one written number, repair from the truck, written warranty.