A Whirlpool top-loader in a Bloomington split-level that quit before the spin, a side-by-side in a Normandale garage that stopped in January, a Whirlpool range near Penn Ave flashing F2 E1.
Mon–Fri 8am–6pm · Sat 9am–3pm · Eden Prairie-based, no mileage charge inside 30 minutes

Bloomington is two cities for appliance purposes. West of France Ave, around Normandale, Hyland Lake and Bush Lake, the 1970s and 1980s split-levels came with Whirlpool sets, and most still run a Whirlpool top-loader in the lower-level laundry with the dryer venting through the rim joist. East of France, the 1950s and 1960s ramblers have galley kitchens where a Whirlpool or Maytag range and a small side-by-side fit tight, and the laundry sits in a low basement. Around the Mall of America and along American Blvd, the apartment stock runs Whirlpool and Amana by the building, and property managers call us in rounds. The drive from Prairie Center Dr is I-494 east, then off at Normandale, France or Lyndale.
Bloomington pumps well water, hard enough to scale a Whirlpool dishwasher heater within a year when no softener stands between the meter and the machine, as in most apartments. West of Normandale the iron content is higher and the washer tubs and dishwasher racks pick up orange staining. In the houses, a softener that ran out of salt shows up first as film on glasses and a top-loader filling slowly. Winter finds the garage refrigerators: the Whirlpool side-by-side that moved out of a rambler kitchen to the attached garage off Old Shakopee Rd stops cycling when the space drops toward freezing, and the rim-joist dryer vent ices at the flap so the thermal fuse opens by February.
| Machine | Common symptom | What it usually is | What we do |
|---|---|---|---|
| Washer | Lower-level top-loader stops with the lid locked before spin; apartment unit shows F9 E1 | Lid lock or lid switch reading open in the houses; drain pump clogged with lint and debris in the rentals | Test the lock and switch or the pump under load, replace the failed part, run a full wash and spin to confirm |
| Dryer | No heat in February, rim-joist vent iced at grade | Thermal fuse opened by trapped heat, sometimes the cycling thermostat or element as well | Ohm the fuse, thermostats and element, replace what opened, measure airflow and show the owner or tenant the vent |
| Refrigerator | Rambler side-by-side warm on the fridge side, freezer fine; garage unit dead in January | Defrost heater, thermostat or control failed and iced the coil; or a garage too cold for the thermostat | Melt the coil and test the defrost parts, or confirm the garage temperature, replace the failed part, verify airflow |
| Range / oven | F2 E1 or F3 E0 on a Whirlpool or Maytag range, oven locked out | Shorted keypad from a spill, or an oven sensor reading open | Read the sensor and test the keypad ribbon, replace the sensor or touch panel, bake-test the oven |
| Dishwasher | Water in the bottom, clean light blinking, film and orange marks in an apartment unit | Drain pump or check valve packed with grit, heater scaled by unsoftened well water | Open the sump, clear the check valve, test the drain motor, descale the heater and meter it, run a complete cycle |
| Ice maker | Side-by-side produces a few cubes a day, then nothing | Fill valve narrowed by scale, or an ice maker module whose ejector stalled | Measure fill volume, replace the valve, test the module, replace the maker when it has stopped cycling |
| Code | What it means | What we do |
|---|---|---|
| F9 E1 | Long drain — the washer could not empty within the control’s limit | Clear the pump and hose, check the apartment or basement standpipe, meter the motor, replace if weak |
| F5 E3 | Lid lock did not engage when the cycle called for it | Test the lock switch and strike, check the lid for warping, replace the lid lock assembly |
| F0 E2 | Excess suds — too much foam for the machine to drain and spin | Run a rinse, check detergent dose and type, test the pressure sensor, check for a slow drain |
| F3 E0 | Oven temperature sensor circuit open or shorted, oven will not heat | Ohm the sensor at the plug, inspect the harness, replace the sensor, confirm the oven holds temperature |
| F2 E1 | Range keypad shorted or stuck, usually after a spill | Disconnect and test the keypad ribbon, dry a wet panel, replace the touch panel if it stays shorted |
| L2 | Low or missing line voltage on one leg of the electric dryer supply | Test both legs at the outlet and terminal block, check the breaker, tighten or repair the connection |
A Whirlpool diagnosis in Bloomington runs the same in a Hyland Lake split-level and a fourth-floor apartment near the mall. We take the code or blink count as the clue and the meter as the proof: voltage at the outlet, resistance across the thermal fuse, element, defrost heater or oven sensor, continuity through the lid lock, current on the drain pump. A part is named only after it fails. Whirlpool, Maytag and Amana parts are our deepest stock, so lid locks, drain pumps, inlet valves, thermal fuses, elements, defrost heaters, oven sensors, igniters and ice maker modules are on the truck, and most Bloomington Whirlpool calls finish the same visit. An ordered part means a return visit scheduled around the tenant, with no second trip fee.
Bloomington landlords approve by text: the tenant hosts, the written number goes to the owner, and the invoice and written warranty arrive by email. Shift workers at MSP, the hotels along I-494 and the Mall of America get early and late windows. Before quoting we ask the machine’s age, and if the maker or a store plan still covers it we say so and stop. For an older Whirlpool the repair-or-replace question gets answered with the written number, not a guess. The $99 diagnostic is folded into the repair price you approve, so a yes does not stack it back on. If you decline, $99 is the total. Pricing follows the meter and goes on paper, and the repair carries a written warranty.
Yes. The buildings near the Mall of America and along American Blvd run Whirlpool and Amana washers, dryers, ranges and refrigerators, and we work with owners and property managers on them. The tenant opens the door, the owner gets the written price by text, and the invoice and written warranty go out by email. When several units in one building have the same fault, we group the visits.
The vent from a lower-level laundry usually exits through the rim joist at grade, where snow and ice seal the flap. Heat backs up and the dryer’s thermal fuse opens, which does not reset. We replace the fuse, test the element and thermostats, and measure airflow so the vent gets cleared before the new fuse goes. Keep the flap dug out after every storm.
Yes. Bloomington’s well water is hard, and in most apartments there is no softener, so the Whirlpool dishwasher heater and spray arms scale over quickly. In houses the same thing happens when the softener runs out of salt or sits in bypass, and iron west of Normandale adds orange staining. We descale, test the heater, clear the drain path and tell you what the water looks like at the inlet.
Yes. The galley kitchens east of France Ave leave little room, and we protect the floor and pull the refrigerator out square. A Whirlpool side-by-side that is warm on the fridge side while the freezer holds is nearly always a defrost heater, thermostat or control, and those parts are on the truck. We melt the coil, test the circuit, replace the failed part and slide the refrigerator back where it was.
Yes. Bloomington has a large population working shifts at MSP airport, the I-494 hotels and the Mall of America, so we hold early-morning and late-afternoon windows for them. Tell us when you are home, and we schedule the Whirlpool diagnosis then. If the part is on the truck, the repair is finished in the same window with the written price approved first.
Call (763) 342-9995 or send the form. You get a callback with a real arrival window, and a text when the truck is on its way.
The technician tests the machine, names the failed part in plain words, and writes one flat price. The $99 is already inside it.
We stock the parts that actually fail in west-metro homes, so most jobs close the same visit; an ordered part comes back with no second trip fee.
Full test cycle before we pack up, a clean work area after, and a written warranty on the invoice.
One call starts it: $99 finds the fault, one written number, repair from the truck, written warranty.