Also on the truck · Bloomington
The rest of the lineup
Same $99 diagnostic, same written price, same written warranty on every machine we fix in Bloomington.
The ice cream is soft, the freezer door sticks with frost, or the compressor hums and quits: a warm refrigerator in Bloomington gets a same-day window and a technician with a meter.
Mon–Fri 8am–6pm · Sat 9am–3pm · Eden Prairie-based, no mileage charge inside 30 minutes
Same $99 diagnostic, same written price, same written warranty on every machine we fix in Bloomington.
Bloomington is I-494 east from the shop, then down Penn, France or Normandale Blvd depending on which half of the city is calling. East of France Ave the post-war ramblers from the 1950s and 60s have a kitchen refrigerator that was a builder-grade top-freezer two owners ago and is now a French door squeezed into the same opening, plus a spare in the garage for the deer season. West of France, up around Hyland Lake, Bush Lake and Normandale, the 1970s and 80s split-levels put the kitchen on the upper level and a second refrigerator in the lower-level bar. Then there is the apartment stock along American Blvd and Old Shakopee Rd, where a dead fridge is a landlord’s problem by text message.
A Bloomington refrigerator call in February usually starts in the garage. Someone off a night shift at the airport opens the chest freezer or the spare fridge at dawn and finds the meat soft. The garage dropped below 40°F, the thermostat decided the box was cold enough, and the compressor never ran. In the kitchen, the more common failure is a French door whose fresh-food side creeps up to 50°F while the freezer stays fine, which is a defrost heater or thermistor letting the evaporator ice over. The third is the compressor that clicks every few minutes in a Penn Ave rambler; that is a start relay if we are lucky, and we test before we say which.
The evaporator has iced over because the defrost cycle stopped running. We remove the freezer back wall, confirm the ice, and meter the defrost heater, the thermostat and the thermistor. The failed one is replaced, the coil is properly thawed, and the fresh-food side comes down to temperature before we leave.
Start relay, overload protector, or a compressor with a locked rotor or shorted winding. We test the relay and read the windings with a meter. A relay is a fifteen-minute repair; a compressor on a ten-year-old box is a discussion about replacing the refrigerator, and we have it with you plainly.
Defrost drain plugged with ice or debris, a cracked drain pan, or a leaking fill valve for the ice maker. We locate the source, clear or thaw the drain, and check the valve. On a split-level with the kitchen upstairs, the water may already be on the lower ceiling, so this gets scheduled quickly.
Warm air is getting in through a gasket that no longer seals or a door that has sagged on its hinges; less often the defrost system has quit entirely. We test the gasket with a dollar bill, adjust or replace the door parts, and run a forced defrost to check the heater.
The garage is below the thermostat’s working range, so the compressor stopped. Nothing is broken. We confirm the box runs, explain the limit, and install a garage kit on models that accept one. Chest freezers are affected less because they have their own thermostats, but they are not immune.
Condenser coils blanketed in dust and pet hair after a winter with the windows shut, a condenser fan that has seized, or a low charge in the sealed system. We clean the condenser, meter the fan, and check frost pattern on the evaporator. Two of the three are same-visit repairs.
The technician begins with a thermometer in each section and the history from you: when it started, whether the garage door was open, whether the machine is quieter than it used to be. Then the freezer back panel comes off. Ice on the evaporator sends the meter to the defrost components; a clear coil sends it to the compressor, the relay and the fans. Condenser coils under a French door in a Normandale kitchen with two dogs get cleaned as a matter of course. We name the failed part in plain words, show it to you where we can, and write one price. The repair only starts after you approve that number.
Whirlpool, GE, Samsung, LG, Frigidaire, Kenmore, Maytag and KitchenAid refrigerators make up most of the Bloomington calendar, with Bosch and the occasional Sub-Zero in the newer houses off Bush Lake Rd. Property managers with buildings on American Blvd, Lyndale Ave or Old Shakopee Rd can have the tenant open the door while approval comes by text and the invoice and written warranty arrive by email. Night-shift crews at MSP and the Mall of America get early or late windows so nobody sits waiting on a day off. The $99 diagnostic is absorbed into the repair price you approve. If you choose not to repair, $99 is the bill. Prices are written, and they come after the test.
Same day in most cases, Monday through Saturday. Bloomington is a direct run east on I-494 from Eden Prairie. Keep the doors shut, move what you can into a cooler with ice, and we will call with the arrival window. If it is a garage unit in a cold snap, read the answer below first.
Usually yes. That pattern is the defrost system or the evaporator fan, both repairable and both carried on the truck for common models. It is rarely the compressor. We confirm with a meter before quoting, and the written price includes the $99 diagnostic.
Probably not. Below about 40°F in the garage the thermostat reads the box as cold enough and stops the compressor, so the freezer thaws. Move the food inside, and we can check whether your model accepts a garage kit so it keeps running through the next stretch below zero.
Yes. Many Bloomington rentals along American Blvd and Old Shakopee Rd work this way. The tenant is home for the visit, we text you the written number, you approve by reply, and the invoice and warranty go to your email. Nothing is repaired without your approval.
There is no phone quote, because the number depends on the part. You pay $99 for the diagnostic, and that $99 is inside the written repair price you approve, not on top of it. If you decide not to fix the refrigerator, $99 is all you owe.
What is happening, what is safe to check, when to call
Read the guide →What is happening, what is safe to check, when to call
Read the guide →Call (763) 342-9995 or send the form. You get a callback with a real arrival window, and a text when the truck is on its way.
The technician tests the machine, names the failed part in plain words, and writes one flat price. The $99 is already inside it.
We stock the parts that actually fail in west-metro homes, so most jobs close the same visit; an ordered part comes back with no second trip fee.
Full test cycle before we pack up, a clean work area after, and a written warranty on the invoice.
One call starts it: $99 finds the fault, one written number, repair from the truck, written warranty.
